Privacy Policy

Last updated: May 26, 2026

1. Data Collection

We collect the following information to provide our services:

• End Customers: Name, email, phone number, location (GPS), and order history.
• Merchants: Business details, menus.

2. Use of Data

We use your data for the following purposes:

• To process orders.
• To use geolocation to suggest nearby restaurants.
• To allow merchants to build their CRM.

3. Data Sharing

We are transparent about who receives your data:

• Merchants: They receive the customer's name and order details to prepare the food.
• Delivery Drivers: They receive the delivery address and phone number to complete the delivery.

4. Data Security & Retention

We use end-to-end encryption for all transactions and employ industry-standard security measures to protect your data. Order histories and account information are retained only for as long as necessary for accounting purposes, typically up to 5 years, or until you request deletion.

5. User Rights (LPD / GDPR)

Under the Swiss Data Protection Act (LPD) and GDPR, you have the right to:

• Access your data.
• Correct inaccurate data.
• Request the deletion of your account and data ("Right to be forgotten").

6. Contact Information

For any privacy-related requests or questions, please contact us at: contact@fastriom.com